Refund policy
All our service packages come with 30-day money back guarantee. If you are not satisfied with our services you may ask for a refund if all conditions are met below:
  •  Service is cancelled within 30 days from its activation;
  •  Refund request was never processed before (refund can be processed only once);
  •  Payment was made by wire transfer, Credit Card or PayPal;
  •  Cancellation request is received from e-mail which was used for registration in VPSnet.com system.

The 30-day money back guarantee does not apply to service which was terminated due to braking of our registration agreement or Terms of Service.

Dedicated servers, licenses, additional IP addresses, management services, add funds transactions, administrative fees, setup fees or custom order fees are non-refundable.
Residual value of the service will be refunded.
Refunds will be provided within 3 working days. 

 
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